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NEMT Consulting Services
Two Consultants. One Practical Approach.
My Elite Courses offers NEMT consulting led by two current NEMT owner/operators who are actively running transportation businesses today. The guidance you receive is based on real-world challenges, current industry conditions, and hands-on experience — not theory or outdated information.
Our consulting model is intentionally built around two equally important areas of the business:
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Business development, contracts, and partnerships
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Daily operations, staffing, and training
This structure ensures guidance is realistic, balanced, and aligned with how NEMT companies actually operate.
Why This Approach Works
NEMT businesses succeed when growth decisions align with operational capacity. Too often, providers pursue contracts or partnerships without systems in place — or build operations without a clear growth strategy.
Because both consultants are actively operating NEMT companies, recommendations account for:
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Real staffing and driver challenges
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Current costs, compliance requirements, and broker expectations
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Day-to-day operational pressures
This reduces guesswork and supports sustainable growth.
About Dakota
Contracts, Procurement, Marketing & Partnerships
Dakota brings extensive experience on the business development, administrative, and growth side of NEMT, with a strong background in contracts, procurement, marketing, and relationship-building.
As a current NEMT owner/operator, Dakota works daily with brokers, facilities, vendors, and community partners, navigating the same challenges NEMT providers face in real time. Her approach is practical, strategic, and grounded in making decisions that support both growth and long-term sustainability.
Dakota is known for her ability to break down complex contracts and business decisions into plain, actionable guidance, helping providers understand not just what they’re agreeing to, but why it matters to their operations.
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Areas of Support
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Contract review and guidance in plain language
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Pricing awareness, vendor comparison, and cost evaluation
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Marketing strategy tailored to NEMT providers
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Networking and referral development with facilities and partners
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Guidance on obtaining contracts and building strategic partnerships
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Positioning NEMT businesses for sustainable growth
Dakota helps NEMT professionals make confident, informed decisions by connecting contracts, pricing, and partnerships to real-world operations — based on active ownership and hands-on experience.
About Cho
Operations, Staffing & CTAA-Certified Training
Cho focuses on the day-to-day operations of NEMT, bringing extensive hands-on experience managing drivers, equipment, scheduling, and real-world operational challenges.
As a CTAA-certified Wheelchair Securement Trainer, Cho is widely respected for his ability to translate standards into training that drivers actually understand and apply. His approach emphasizes safety, consistency, accountability, and operational efficiency — not just compliance on paper.
Cho’s depth of knowledge in NEMT operations and training was recognized at NEMTAC 2025, highlighting his impact, leadership, and commitment to raising operational and safety standards across the industry.
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Areas of Support
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CTAA-certified wheelchair securement training guidance
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Driver onboarding, ongoing training, and accountability
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Hiring support and setting clear performance expectations
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Dispatch, routing, and daily operational workflows
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Equipment selection, proper use, maintenance, and storage
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Operational problem-solving based on active NEMT operations
Cho helps NEMT providers build operations that are safe, efficient, and scalable, using training and systems grounded in real-world experience — not theory.
Services, Templates & Support Options
Below are the packages and service offerings currently available. Each option is designed to support NEMT providers at different stages, based on real operational experience.
We strongly encourage all interested individuals to book a free 30-minute consulting call prior to purchasing any of the items below. This allows us to better understand your situation, answer questions, and help confirm which option makes the most sense for you.
If you prefer not to schedule the 30-minute call, please note that all purchases are non-refundable and subject to our Terms and Conditions, which can be found [here]. To ensure you feel confident before purchasing, we also offer a free 3-minute call to answer quick questions and help confirm whether a specific product or service is a good fit.
Our goal is to make sure expectations are aligned and that you’re investing in the right solution from the start.
