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Operating First: The Foundation Behind Our Consulting Work

  • Writer: My Elite Courses
    My Elite Courses
  • Jan 7
  • 3 min read

At My Elite Courses, our NEMT consulting and training services are built on one principle: you can’t effectively consult on what you don’t actively operate.

We work with non-emergency medical transportation (NEMT) providers who want practical guidance, compliant systems, and training that reflects real-world conditions—not theory. Everything we teach and advise on is grounded in live operations through our ownership and management of Skyline Transport, a NEMTAC NEMT Provider of the Year (2025) award-winning company.


Why We Built My Elite Courses

My Elite Courses was created to support NEMT providers at every stage—startup, stabilization, and growth—by sharing experience earned through day-to-day operations.

Alongside My Elite Courses, we own and operate Skyline Transport, an active NEMT company based in Florida. Skyline is not a case study from the past; it is a functioning operation where systems, staffing models, training standards, broker relationships, and compliance decisions are tested in real time. That operational reality is the foundation behind our consulting work.


From Operating a NEMT Business to Consulting Other Providers

Skyline Transport was formed in 2022 and began active operations in late 2023. Like many providers, it started with research, trial and error, and learning the industry from the inside out.

Growth came through:

  • Building broker relationships based on performance, not promises

  • Starting as an owner-operator model before scaling

  • Diversifying revenue into private pay and facility contracts

  • Growing fleet size while maintaining service quality

  • Recruiting, training, and retaining drivers aligned with company culture

  • Prioritizing compliance, training, and systems early

These experiences shape how we support other providers through My Elite Courses—because we’ve navigated the same challenges ourselves.


Featured on the NEMT Experts Podcast – Episode 100

We were honored to be featured on the NEMT Experts Podcast (Episode 100), where we discussed Skyline Transport’s growth and the mindset behind building a sustainable NEMT operation.

The episode covers:

  • Entering NEMT with no prior industry background

  • Broker onboarding realities and expectations

  • Fleet growth and operational growing pains

  • Why revenue diversification matters

  • Recruiting challenges and culture fit

  • The role training plays in long-term success

Watch the full episode below:


Hands-On Wheelchair Securement Training (CTAA PASS)

Training is a core pillar of our work.

When building Skyline Transport, access to consistent, hands-on wheelchair securement training was limited. That experience directly led to the creation of training services under My Elite Courses.

We provide:

Training is not something we believe should be withheld or gatekept. Proper training protects passengers, drivers, and providers—and raises the standard across the industry.


What We Help NEMT Providers With

Through My Elite Courses, we offer paid consulting and training support for:

  • NEMT startup planning and setup

  • Operations and compliance guidance

  • Broker readiness and onboarding preparation

  • Staffing, recruiting, and driver training strategy

  • Hands-on wheelchair securement training

  • Growth and scaling decisions based on real market conditions

Consulting services begin with a short intake form and a 30-minute introductory call to determine fit and next steps.


Thank You to Bambi and the NEMT Experts Podcast

We’d like to thank Bambi for having us on the NEMT Experts Podcast and for supporting providers as they scale responsibly.

Bambi has been part of Skyline Transport’s operational journey, and tools like this play an important role when growing a NEMT business.

Learn more about Bambi:

  • What is Bambi NEMT? Bambi's powerful and elegant software is revolutionizing Non-Emergency Medical Transportation (NEMT) with easy-to-use and optimized solutions for scheduling and dispatching.

  • Website: https://www.hibambi.com/

  • Request a Demo: https://www.hibambi.com/contact


Work With My Elite Courses

If you’re:

  • Starting a NEMT business

  • Addressing operational or compliance gaps

  • Looking for hands-on wheelchair securement training

  • Seeking consulting support from active NEMT operators

My Elite Courses is where that conversation starts. Built from real operations, not theory.


Ready to Take the Next Step with Your NEMT Business?

Whether you’re preparing for growth, navigating contracts, or tightening up operations, our consulting services are designed to support NEMT providers at every stage.

To get started:

  1. Complete the consultation inquiry form on our consulting page.

  2. We’ll review your submission to understand your business and goals.

  3. If it’s a potential fit, we’ll schedule a free 30-minute consultation to discuss your needs and determine whether our services are the right match.

The initial consultation is designed to ensure alignment — there’s no obligation to move forward.



 
 
 

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